As a homeowner, the time will eventually come when you need to hire a pest control company. Perhaps it is for a one-time pest problem. Or maybe you’d like to hire a company to service your home and property on a recurring basis. Or perhaps you are purchasing a new home and need an inspection. Whatever the reason, there are many options for pest control in the Raleigh area. At Innovative Pest Solutions, we want you to make the most informed decision, so we’ve put together this quick guide to help you.
Some key areas to consider when hiring a pest control company
Qualifications. Are the technicians registered by the Structural Pest Control Division? Do technicians have current certifications? What training do they receive?
Experience. How many years has the company been in business in the Triangle? How much experience does the company have with treating pest problems like yours?
Reputation. Ask the company for referrals. Ask local family members, neighbors, and coworkers for their recommendations. Search online reviews such as Yelp, Google, NextDoor, and contact the Better Business Bureau to ask about violations or complaints.
Value. Get written estimates from multiple companies and compare their services. The cheapest option doesn’t always mean the best option.
Customer Service. Do they listen to your concerns and address them? Do they discuss product selection and other details of the service? Do they answer your phone calls and emails in a timely and professional manner? Will they return to your property if you have a continuing problem?
Safety. Are the treatments safe for your pets and children? Are they willing to discuss low-toxicity options and environmental risks?